What is a Manicule?
Do you ship internationally?
How much do your products cost in my currency?
Will a receipt be included with my order?
Can I collect my order in person?
Can I pay by cheque?
What delivery service do you use?
How long will it take for my order to arrive?
I need my order urgently, can you help?
Do you have a wholesale option for retailers?
My purchase arrived damaged, can you help?
How do I find out about new products?
What is a Manicule?
The manicule symbol is a punctuation mark. It derives from the Latin manicula, simply meaning 'little hand'. Other names for the symbol include: digit, index, pointing hand, fist, bishop's fist, and indicator. The symbol is rarely used today but was in common usage from the 12th century up until the 18th century. It was most often used in the margins of books, typically employed as a symbol to direct the reader's attention to important text. Readers of manuscripts would also themselves often draw manicules in margins of books to highlight areas which were of particular interest to them.
We think the manicule is a lovely symbol and there are some beautiful examples of them still found today on signs all over the world.
For more information on the history of the manicule take a look at William Sherman's Toward a History of the Manicule, 2005 (click here to view). Back to top...
Do you ship internationally?
We are happy to ship orders worldwide. The cost of postage will be calculated during the checkout process. Back to top...
How much do your products cost in my currency?
All orders are processed in Pound Sterling (£). Unfortunately we cannot supply the exact cost in other currencies, however you can calculate and review the latest exchange rates online at www.xe.com/ucc. Back to top...
Will a receipt be included with my order?
We do not include a hardcopy of your receipt in your package. This will be emailed to you soon after your order has been processed. Back to top...
Can I collect my order in person?
We welcome customers to collect their orders from our home/office in South East London. If you would like to collect and save on postage please contact us beforehand to arrange a suitable time. Back to top...
Can I pay by cheque?
Yes! Please get in touch with us before sending your cheque so that we can ensure the items are reserved for you. Please make cheques payable to Keep Calm Limited and post to: Hayley Thwaites, 6B North Cross Road, London, SE22 9EU. Back to top...
What delivery service do you use?
We use Royal Mail (www.royalmail.com) to ship all orders. You will be able to select from the following delivery options during the checkout process. Within the United Kingdom items can be sent using either First Class Delivery or Special Delivery, which requires a signature upon delivery. Outside the United Kingdom items will be sent using Airmail. Back to top...
How long will it take for my order to arrive?
We aim to dispatch orders within 48 hours, however most are sent within 24 hours. See below for a guide to Royal Mail delivery times. First Class (within the UK): 1-2 working days (not guaranteed). Special Delivery (within the UK): Guaranteed next working day before 1pm. Airmail: 5-10 working days (not guaranteed). Back to top...
I need my order urgently, can you help?
If you need an item in a particular hurry please get in touch with Hayley or Lucas and we will do our best to get your order delivered as quickly as possible. The best way to get in touch with us is by email at hello@themanicule.com. Back to top...
Do you have a wholesale option for retailers?
We currently supply tea towels and postcards to a handful of shops worldwide. We're always happy to be approached by new customers. Please take a look at our wholesale page for more information or contact Lucas at hello@themanicule.com with any queries. Please note, our mugs are available to purchase for wholesale exclusively from McLaggan Smith Mugs Limited (www.msmugs.com). Please email sales@msmugs.com for more information or to place an order. Back to top...
My purchase arrived damaged, can you help?
In the event that an item from your order arrives damaged please get in touch with Hayley or Lucas immediately and we will arrange a replacement for you where possible. If it is not possible to replace your print a refund will be made. Back to top...
How do I find out about new products?
The best way to be kept up to date with new releases at The Manicule is to sign up to our mailing list. The email submission form can be found on the left of every page. If you have trouble signing up please email us and we will add your address manually. We will never give your email address to a third party and our newsletters are only sent every few weeks at the most to notify you of new releases. Back to top...